Took our car to United auto care on Atlanta Hwy to diagnose why our heat doesn’t work and they said it would be a $700 repair. Brought it to Total Auto Care and it was nothing but a cracked hose, they replaced it and put coolant in the car for free! Heat works great now :) I’ll be bringing my car here from now on!
Wish I could give 6 stars rating! 1st visit: I took my Navigator in because I feared the worst with my transmission. I had a delay between 1st & 2nd gear. But, they said "probably just need to calibrate the computer for shifting speed." And guess what, they were right! Small charge! Other shops would have milked it into a complete transmission job I'm sure. I'll definitely be back. 2nd visit: The "dealership" said I needed new ball joints & struts (over $1200 repair). I brought it over here, they put it on the rack & checked it out. Only needed a little grease.
Never visit this shop for transmission work or customer service. Tommy rebuilt my 1978 Chevy K10 automatic transmission. The first time that I took it back they had left numerous bolts out of cross member and the remaining were loose AND the transmission was leaking. They did not install the original bolts when I took it back, they just picked up what ever they had lying around and installed them. I ended up purchasing new ones (correct ones) and installing them myself. (what if this had been an elderly person and could not inspect their work? you should be able to trust their work and not have to go behind them and inspect everything). They worked on transmission leak. I took it back a second time because of another leak. Sat on their lot for 9 days and they did not touch it (no communication with me until I called them). I took it back a third time. I forget how long they kept it this one last time. I finally called them and asked if I needed to call a tow truck to come and pick up my vehicle. On top of all this the transmission is still not shifting correctly. I guess I will take it to a competent shop that can fix it correctly the first time and pay for something that I have already paid for once. I will never do business with this shop again!
Diane O'Connell
They are the best around and have always been a great help to me no matter what project i bring them!!! A+++ customer service
Phenomenal!! I wish I could give them more than 5 stars, because they are GREAT mechanics and have great integrity...honest as the day is long! They're so friendly & down-to-earth...and so willing to do anything they can to help you. I have moved to Lawrenceville, but I still get my car worked on at Total Auto in Oakwood because I'm totally confident that they will do me right and take good care of my car. I'm an older single woman & have been going to Total Auto for many years after some friends of mine kept talking so highly about them. I never have to worry about being over-priced or taken advantage of. Years ago when I complimented the owner (Tommy) about being so honest & having such integrity, he simply said "I have to answer to God"...now that's the kind of people I want to do business with!!! I give Total Auto an A+++++++ rating!!
Total Auto Service Inc is a US Car Repair based in Oakwood, Georgia. Total Auto Service Inc is located at 5268 McEver Rd, Oakwood, GA 30566, USA.
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